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Shipping
Shipping Method: Parcel Service
Shipping Area: A Region.
Shipping Cost: International Shipping Fee
Shipping Time: 7 - 14 days
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Shipping Area: A Region.
Shipping Cost: International Shipping Fee
Shipping Time: 7 - 14 days
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Exchange
1. Address for returns and exchanges:
- [16258] 20 Sinpung-dong, Hwaseomun-ro, Paldal-gu, Suwon-si, Gyeonggi-do, Republic of Korea 1st floor tab
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
- [16258] 20 Sinpung-dong, Hwaseomun-ro, Paldal-gu, Suwon-si, Gyeonggi-do, Republic of Korea 1st floor tab
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
[HIGH HOPES] Journeyer diary
high hopes say :
인생은 흔히 여행에 비유된다. (여행을 즉흥적으로 하는 사람과 계획하는 사람이 있듯이 인생도 똑같다.)
라이프 다이어리를 만들고 3개월 정도가 흐른 후 이 다이어리를 만들어야겠다고 생각했다. 나에겐 인생=여행 이기 때문에 하나의 시리즈라는 생각이 들었다. 하지만 라이프 다이어리와 여행자 다이어리는 뜻하는 바가 다르다.
라이프 다이어리는 ( 내 인생은 나의 것. 남들의 시선에 얽매이지 말고 내 뜻대로 자신있게 살자. 라는 생각으로 만든 다이어리이고, )
여행자 다이어리는 ( 무작정 즉흥적인 나도, 무한히 계획적인 나도, 그 두가지가 혼동되는 나도, 아무런 생각이 없는 나도. 모두 그냥 나니까. 이 모두의 나를 있는 그대로 받아 들이자. 라는 생각으로 만든 다이어리이다. )
많은 분들이 스스로를 사랑하고,
자신에게 응원과 격려, 애정의 말들을 하이홉스 다이어리에 가득 담아 간직하셨으면 좋겠다.
라이프 다이어리를 만들고 3개월 정도가 흐른 후 이 다이어리를 만들어야겠다고 생각했다.
나에겐 인생=여행 이기 때문에 하나의 시리즈라는 생각이 들었다. 하지만 라이프 다이어리와 여행자 다이어리는 뜻하는 바가 다르다.
라이프 다이어리는 ( 내 인생은 나의 것. 남들의 시선에 얽매이지 말고 내 뜻대로 자신있게 살자. 라는 생각으로 만든 다이어리이고, )
여행자 다이어리는 ( 무작정 즉흥적인 나도, 무한히 계획적인 나도, 그 두가지가 혼동되는 나도, 아무런 생각이 없는 나도. 모두 그냥 나니까.
이 모두의 나를 있는 그대로 받아 들이자. 라는 생각으로 만든 다이어리이다. )
많은 분들이 스스로를 사랑하고,
자신에게 응원과 격려, 애정의 말들을 하이홉스 다이어리에 가득 담아 간직하셨으면 좋겠다.
NOTICE
- 앞표지에 음각이 들어갔습니다. (앞표지 가운데 문장)
- 검정 가름끈이 포함되어 있습니다.